Privacy Policy

Revised: July 28, 2017

By using this site and/or submitting any information or completing any forms, you (the user) agree to be bound by this privacy policy.

This Privacy Policy discloses the privacy practices for the Keshif.me website (and all other websites that are owned and operated by Keshif, LLC) and various related Site Content and the Service (each defined below and together, with Keshif.me, collectively referred to as the "Site") which is operated by Keshif, LLC (referred to as “Keshif” or “Us” or “We” or “Company”). “User” or “You” or “Your” (and similar terms) means any person or entity that visits, views, uses or accesses any portion of the Site. “Service” means the Keshif software as a service application and service including related services and technology and any other proprietary Keshif services or software. Keshif, the owner of the Site, is committed to protecting User’s privacy in accordance with the terms of this Site.

Information Collected

Keshif collects Personally Identifiable Information and Non-Personally Identifiable Information (collectively referred to as “User Information”).

Personally Identifiable Information (PII). Personally Identifiable Information (PII) refers to information that lets Keshif know the specifics of who Users are. When User engages in certain activities on this Site, such as contacting Keshif via the provided web forms or sending Keshif an email, Keshif may ask User to provide certain information about User by filling out and submitting an online form. It is completely optional for User to engage in these activities. If User elect to engage in these activities, however, Keshif may ask that User provide personal information, such as first and last name, organization name, email address and telephone number. Depending upon the activity, some of the information Keshif asks User to provide is identified as mandatory and some as voluntary. If User does not provide the mandatory data with respect to a particular activity, User will not be able to engage in that activity. Users may be required to provide additional personally identifiable information to become a User and to upload/import data to the Site. We will collect certain PII as required to process User payments for Premium Features in accordance with our Terms of Use. Our Terms of Use may also describe other PII that may be required from Users.

Non-Personally Identifiable Information. Non-Personally Identifiable Information refers to information that does not by itself identify a specific User. Keshif gathers certain information about Users based upon which pages Users visit on the Site in several ways. This information can be compiled and analyzed on both a per-user and an aggregated basis. This information may include, but is not limited to, the website's Uniform Resource Locator ("URL") from which User just came, to which URL User next goes, what browser User is using, and User’s Internet Protocol ("IP") address. In certain cases we may combine Non-Personally Identifiable Information with Personally Identifiable Information in which case all resulting or connected data will be considered Personally Identifiable Information.

Third Party Providers

Keshif may use third party service providers to facilitate use and operation of the Site and for other Site related activities. Such services can include, but not limited to, hosting services; database management/back-up services; monitoring services; customer support and customer relationship management services; accounting services; and payment processors. Keshif may use third party providers, such as Google, to enable importing user data to provide Site related activities. Keshif uses Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. Keshif does not store your full payment information. We use HelpScout for providing customer service and support. We use Vimeo to host videos and make them available on the Site.

Information from Third Party Providers. Keshif may retrieve, use, store, and/or cache User Information from third party service providers that are accessible via or integrated with the Site, including allowing the import of data or information into the site (e.g. Google accounts, Salesforce accounts, etc.). By authorizing us to connect with a third party service, you authorize us to access the information that the third party service makes available to us, and to use and disclose it in accordance with this Privacy Policy. Keshif may also access and/or store use User Information that is collected by third party service providers related to your use of the Site (e.g. Google Analytics, Stripe, HelpScout, etc.). Keshif will not access more information from third party services than is required in order to perform the relevant services.

Scope. This Privacy Policy only addresses the use and disclosure of information Keshif collects from User. Other sites, including but not limited to third party service providers, have their own privacy policies and data collection use and disclosure practices. Keshif is not responsible for the policies or practices of third parties. User should contact these Providers, or other third parties, if User has any questions about the use of the information that these third parties collect. Specifically, you can learn more privacy practices of Google at https://www.google.com/policies/privacy/, of Stripe at https://stripe.com/privacy , of HelpScout at https://www.helpscout.net/company/privacy , and of Vimeo at https://vimeo.com/privacy.

Use of Information

Keshif’s primary goal in collecting User information is to provide User with a smooth, efficient, and customized experience while using Keshif’s Site and services, primarily for data analysis and administration. Specifically, Keshif may use User information to
●     Administer User accounts and provide information and services to User;
●     Inform the User for information, products, services, and administrative notices;
●     Monitor, diagnose problems, and improve the Site;
●     Respond to User communications, and provide customer service;
●     Combine information from third parties to provide better and personalized services;
●     To consider User for employment if User applies for a job via this Site;
●     For legal compliance, such as to enforce our legal rights, to comply in good faith with applicable laws, and to protect Site users; and
●     For other general business purposes, such as website management, marketing, advertising, and research and development.

Release of Information

Keshif does not rent, sell, or share PII about you with other people or nonaffiliated companies, except in the following circumstances.

Third party providers. Keshif may disclose User Information to third party service providers to provide or operate the Site and to deliver related services consistent with the terms of the Terms of Use. If your information is shared with third party services, we will only provide the information only to the extent needed to enable them to provide related services. For example, we may release limited User Information, such as email, to facilitate payment transaction related to your use of the Site, or to provide user support. We may also share aggregated or anonymized information that does not directly identify a specific User with the third parties.

Public sections of service. You acknowledge that certain parts of this Site are publically available on the Web, and that any User Information that you submit, transmit, upload, or post to a public section of this Site or with a publicly available setting (even if a default setting) will be available to the public. You acknowledge that Keshif has no control over the collection, distribution or other usage of User Information located on public sections of this Site.

Collaboration. You may create content and grant permission to other Users to access it for the purposes of collaboration using the Site. Such shared content can jointly display, or make available, name and other shared PII in your profile. Where this information is sensitive, we urge you to use the various security and privacy features of Keshif or its third party providers to limit those who can access such information.

Business Transfers. If Keshif should ever file for bankruptcy or have Keshif’s assets sold to or merge with another entity (or otherwise engage in any business combination or similar transaction), information Keshif receives from User through use of this Site is Keshif’s asset and may be transferred. In such an event, you will be notified via email and/or a prominent notice on the Site of any change in ownership or uses of your PII, as well as any choices you may have regarding your PII.

Compliance with Laws and Law Enforcement Requests. Occasionally Keshif may be required by law enforcement or judicial authorities to provide User Information to the appropriate governmental authorities. Keshif will disclose User Information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. Keshif fully cooperates with law enforcement agencies in identifying those who use Keshif’s Site or related services for illegal activities. Keshif reserves the right to report to law enforcement agencies any activities that Keshif, in good faith, believes to be unlawful.

Security of Information

Keshif values the privacy and security of User Information collected with its services. Keshif uses commercially reasonable efforts to protect User Information so that it is secure. For example, to protect your data in transit to and from Keshif servers, Keshif uses industry standard encryption, commonly referred to as transport layer security (“TLS”) or secure socket layer (“SSL”) technology. However, user acknowledges that no data transmission or hosting over the Internet or any wired or wireless network can be guaranteed to be 100% secure and neither can the storage of such data or information. As a result, user uses this site and any related services at user’s own risk.

Collection Methods

Voluntary Disclosure of Personally Identifiable Information. Keshif does not collect any PII about User unless User voluntarily provides it to Keshif or it is related to use of the Site in connection with an integrated third party site or account. User provides certain PII to Keshif when User (i) submits web forms or provides/imports data through the Site, (ii) transmits other information by telephone or email, including Keshif’s “contact us” web form; (iii) connects third party accounts or facilitates access by the Site to such third party providers; or (vi) provides it via other methods Keshif may request or allow from time to time.

Automatic Collection of User Information. In addition, Keshif may also automatically collect, including through third party service providers (e.g. Google Analytics), certain User Information, including PII. Such User Information may be collected when you use the Site and may not require you to provide or input specific information.

Potential Methods for Collecting User Information. Keshif, and/or its service providers may use various methods to collect User Information. These methods may include, but are not limited to (i) cookies; (ii) analytics and user tracking technologies that may allow us to monitor what actions Users take on the Site; (iii) log Files; (iv) clear gifs; (v) third party service-based technologies and information, including, but not limited to, linked services (such as Google Accounts) that User authorizes to share information about User with Keshif; (vi) other social media or third party site connects or authorizations to share information, and (vii) other technologies that may be integrated into the Site.

Updating, Correcting, and Deleting Information. Keshif believes User should have the ability to access and edit the PII that you have provided to Keshif. User may contact Keshif to determine what PII we have on User by contacting Keshif through the appropriate contact information or web forms located on the Site. Please include your name and email address when contacting Keshif. Keshif encourages User to promptly update User’s PII if it changes. User acknowledges that altering, updating or deleting any User Information may alter the functioning or operation of the Site for User. In addition, it may be impossible to completely delete User Information without some residual information because of reasons including, but not limited to, server backups.

User Choices on Collection and Use of Information

Email(s). Keshif may, from time to time, send User email(s) regarding Keshif’s products and services or the Site. If User does not want to receive such mailings, simply contact Keshif as set forth in this Privacy Policy or as set forth in such emails.

Disabling Cookies. User also has choices with respect to cookies, as described below. By modifying browser preferences, User may have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If User chooses to reject all or some cookies, some parts of Keshif’s Site may not work properly in User’s case.

Additional Definitions

Cookies. When User uses the Site, Keshif may store cookies on User’s computer in order to facilitate and customize User’s use of the Site. As part of your use of the Site, certain service providers may also place a separate cookie on your computer (e.g. Google Analytics, Stripe). A cookie is a small data text file placed on User’s computer (if User’s Web browser permits) that can later be retrieved to identify User to the Site. The cookies make User’s use of the Site easier, make the Site run more smoothly and help Keshif to maintain and operate a secure Site, although Keshif makes no such guarantees about the Site’s operation.

Log files. Logs files can include information automatically reported by User’s web browser each time User views a web page, possibly including, but not limited to, User’s IP address, browser type and language, number of clicks, domain names of websites visited, pages viewed, and the order of those pages, the amount of time spent on particular pages, the date and time.

Clear gifs. Also known as web beacons, clear gifs are pieces of data used to track the online usage patterns of Users anonymously, and which may also be used in HTML-based emails sent to Users to track which emails are opened by recipients.

Miscellaneous

Age of User. User should be at least 18 years old to have Keshif’s permission to use this Site. Keshif’s policy is that Keshif does not knowingly collect, use or disclose any Personally Identifiable Information (or other information) about Users that are under 13 years of age.

Server Host Country. This Site is hosted in the United States. If User is visiting from the European Union or other regions with laws governing data collection and use that may differ from U.S. law please note that User is transferring personal data to the United States which does not have the same data protection laws as the EU, or other nations, and by providing personal data to Keshif, User consents to: (i) the use of User’s personal data for the uses identified above in accordance with this Privacy Policy; and (ii) the transfer of User’s personal data to the United States as indicated above.

Modification of Privacy Policy; Notice of Changes. Keshif reserves the right to change this Privacy Policy at any time and for any reason. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to posting the revised Privacy Policy on this Site. User acknowledges and agrees that it may be required for User to maintain a valid email address as a registered user and that this is User’s responsibility. It is also User’s responsibility to review this Site and this Privacy Policy periodically and to be aware of any modifications. User’s continued use of the Site after such modifications will constitute User’s (i) acknowledgment of the modified Privacy Policy; and (ii) agreement to abide and be bound by the modified Privacy Policy.

If you have any questions about this Privacy Policy, please contact us at support keshif.me.