Case Study

Benchmarking Infrastructure Development

Public Data-Driven Website, Private Analytics Portal, and Survey Application

  • Client: The World Bank - Infrastructure Finance, PPPs & Guarantees (IPG) Group

  • Date: 2019 - 2020
  • Geography: Global
  • Themes: Survey Analytics + Economic Development & Finance

Project Brief

Keshif created data and web solutions for the World Bank’s 2020 Benchmarking Infrastructure Development project, an initiative that assesses national regulations and practices for developing large infrastructure projects in 140 countries. Keshif’s contributions ranged across the data lifecycle, including data collection, preparation, analytics and visualizations based on complex project methodology. The public data-driven website offers interactive data visualizations, and easy access and navigation to country results, global trends, and project resources. The private data analytics portal provides new tools for the project team to easily and securely explore and analyze a more extensive set of data sources in more depth. In addition, Keshif’s custom online survey application managed the collection and presentation of new data from country experts to enrich and augment the insights of the existing data.

About the Benchmarking Infrastructure Development Project

Benchmarking Infrastructure 2020, formerly known as Benchmarking Public Procurement (BPP), is an initiative of the World Bank’s Infrastructure Finance, PPPs & Guarantees Group. It benchmarks regulatory frameworks against internationally recognized good practices for the preparation, procurement and management of large infrastructure projects. The 2020 iteration builds on the success of previous surveys by expanding coverage to include data for traditionally procured infrastructure projects in 40 economies. By providing actionable indicators, the Benchmarking Infrastructure 2020 project offers a basis for evidence-based regulatory reforms that may improve the enabling environment for the development of cost-effective and impactful infrastructure in different countries. To learn more, please visit

The Challenge

Since launching in 2015, this survey has collected data on key aspects of regulations for large infrastructure development projects. With the 2020 study, the group decided to expand their methodology to include a new surveyed framework, new regulatory assessments, and new practice aspects, along with targeted changes to optimize the collection and assessment of key regulatory information. Larger, more complex data required improved data management and analysis practices that could adjust to an evolving environment and advanced analytical needs.

Prior to the 2020 release, external stakeholders, such as policy-makers, found the project website difficult to navigate, and lacking in contextual information, including local policies and global trends. The user interface had limitations in making key insights easily accessible; without well-designed at-a-glance country overviews or global comparator visualizations, users had to build their own tools and factsheets. Moreover, the design of the site did not reflect the methodology or context of the survey, limiting its usefulness as a basis for potential future research. To mitigate these limitations, and build and maintain engagement with external stakeholders, the project team dedicated substantial time and resources responding to requests for navigating the website or creating charts and graphs from data in spreadsheets.

Lastly, the process of exchanging files over emails proved to be a bottleneck to collecting the country-level data from experts around the world in a constrained time frame. Finalizing the dataset required a centralized data environment with a custom, easy to use online survey application that consolidated the new data from seasoned or first-time contributors with existing data. The team also needed advanced data management and automation to monitor, spot and mediate lagging survey responses.

Our Approach for Creating the Public Data-Driven Website

The public website offers interactive data visualizations, easy navigation across country-specific results and global trends, and access to key project resources. The new website enables stakeholders, such as policymakers, investors, and researchers, to engage more easily with the latest, most extensive survey on developing large infrastructure projects, in a single online environment.

  1. The design and features were driven by the survey methodology and the best data visualizations practices. Keshif partnered closely with the project team to identify challenges, design solutions, develop functional prototypes, and refine results.
  2. Data is presented using customized, rich, interactive charts and embedded Keshif dashboards.
  3. The improved navigation and content structure is based on project needs and World Bank guidelines.
  4. The design and functionality are engineered to fit into the World Bank’s corporate design system, branding, IT, and web governance requirements.
  5. The new landing page visualizes global and country score snapshots from which users can drill down to investigate the dataset across thematic sections, question groups and hierarchies.
  6. Country profile pages are supplemented by regional and income groups macro-data.
  7. The country profile pages are further customized to be able to generate PDF summary files with consistent design & data while highlighting only a requested set of questions for all thematic sections.
  8. In the global analysis pages, users can compare thematic scores, regulations, and good practices across income, geographic groups or select countries in list or map formats.
  9. Project resources can be downloaded including current and historic reports, survey questionnaires, country-specific factsheets, pilot assessments and the complete public survey data.
  10. The responsive design optimizes page layout for different device sizes from large screens to tablets and mobile phones.
  11. Data preparation scripts programmatically converted raw data to formats optimized for powering the data-driven sections of the website.
  12. The website runs on a reliable, secure hosting environment with fast response times using global content delivery networks.
  13. With a robust, iterative development process Keshif achieved all milestones despite tight deadlines triggered by shifting World Bank IT enterprise goals.

Our Approach for Creating the Private Data Analytics Portal

Keshif created a private and secure data analytics portal with tools to support the team’s data analysis and reporting of an expanded set of data sources.

  1. Keshif’s core technology, customized to meet project requirements, enables in-depth 360 visual data analysis, including detailed time-series and indicator trend analyses with filtering and comparison tools. Within the exploratory analytics environment, the team can create interactive charts for select questions across thematic areas.
  2. The portal enables navigation across multiple thematic sections and progressively advanced dashboards.
  3. Semi-automated data preparation, processing, and management steps are engineered to merge public and private data sources together in a single environment.
  4. The solution is implemented on the Google Cloud infrastructure, utilizing its security, reliability, and features that support rapid technical development and deployment. Keshif is a Technology Partner in the Google Cloud Partner Advantage Program.

Our Approach for Creating the Online Survey Application

Keshif aided the project team in collecting supplemental data by building online survey applications that collected, managed, and presented the data. This new data, collected from hundreds of experts, provides rich context to the core dataset.

  1. Keshif worked with the project team through the data collection process, deploying changes to the online surveying tool as warranted by emerging needs or requested by the team.
  2. A custom data and application workflow generated unique survey links for each survey respondent.
  3. The survey was available in multiple languages with a default setting based on the country of the expert; manual selection of the language was also supported.
  4. An additional module within the private analytics data platform allowed the project team to assess data collection status and perform meta-analysis on trends per question, country and data source. The project team also received full data exports for further analysis.
  5. The data collected via the online platform was automatically merged with pre-existing data to provide a single source of truth.
  6. The solution is implemented on the Google Cloud infrastructure, utilizing its security, reliability, and features that support rapid technical development and deployment.


Benchmarking Infrastructure Development provides an assessment of regulatory quality for large infrastructure projects worldwide. The richness of the regulatory data on which this assessment is based, makes it difficult to achieve the right balance between offering the audience unrestricted access to all the collected information while also presenting it in an accessible and interactive way. We did not reach that balance in the past. With Keshif onboard, and using their proprietary but customizable visual dashboarding technology, we achieved to bring to life our rich dataset and complex scoring methodology. Using their dashboarding tools as the keystone, Keshif went on to develop an impeccable public website fully adhering to all corporate requirements that provides interactive access to our dataset, contributing to its broader impact. Keshif’s expertise, advice, responsiveness and continuing support along a challenging process made it possible.

Fernanda Ruiz Nuñez, Senior Economist, and Mikel Tejada Ibañez, Public Private Partnerships Specialist, the World Bank

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About the Client, World Bank Group

The World Bank’s mission is to end extreme poverty and promote shared prosperity. As a multilateral organization with 189 countries as its members, the World Bank promotes long-term economic development and poverty reduction by providing technical and financial support to help countries reform certain sectors or implement specific projects—such as building schools and health centers, providing water and electricity, fighting disease, and protecting the environment. The World Bank assistance is generally long term and is funded both by member country contributions and through bond issuance.

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